Dental AI Receptionist Pricing: 2026 Guide
What should a dental office expect to pay for AI phone answering? We break down the standard pricing models, hidden fees, and ROI considerations.
Typical Pricing Models
Flat Monthly Subscription
Most common. Usually ranges from $150 to $450 per location per month. Includes a set number of concurrent calls or minutes.
Per-Minute / Per-Call Billing
Pay-as-you-go model. Usually $0.50 to $2.00 per minute. Good for offices with highly variable call volumes.
Enterprise / DSO Pricing
Volume discounts for practices with 6+ locations. Often involves custom quotes based on aggregate call volume.
Hidden Costs Checklist
- Implementation/Setup Fee ($500 - $2,000)
- PMS Integration Premium (e.g. Dentrix Ascend addon)
- Text-Back Message Fees ($0.01 - $0.05 per SMS)
- Phone Line Porting or Forwarding Costs
- After-Hours Premium Charges
- Custom Knowledge Base Training Fees
4 Questions to Ask Vendors About Pricing
"What happens if we exceed our monthly minute or call limit? Are there overage charges?"
"Is there a discount for annual billing? What is the notice period for cancellation?"
"Do we need a higher tier for live scheduling vs. simple message taking?"
"Are there recurring fees for maintaining the sync with our version of Dentrix/Eaglesoft?"
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